Insolvency Solutions Group will only collect personal information from you when it is necessary to enable Insolvency Solutions Group to respond to your queries or to provide you with its products and services.
Generally, the type of personal information we will collect will include your name, gender, address and other contact details such as your telephone and facsimile numbers. We will also collect financial and personal details relevant to the services provided to you, such as your income, expenses and financial circumstances.
We will collection this information from you in a number of different ways including over the telephone, in person, via our website or in a written application form completed by you in relation to services offered by Insolvency Solutions Group.
Insolvency Solutions Group will endeavour to collect your personal information directly from you. However, in certain situations it may not be possible to do this and we may collect information about you from third parties. Insolvency Solutions Group will take all reasonable steps to ensure that these parties collect information in accordance with their responsibilities under the Privacy Act (Cth) 1988 (“the Act”) and the National Privacy Principles.
It is not our policy to collect sensitive information about you. However, in the event that we do so, we will collect this information in accordance with the National Privacy Principles.